Publishing server issues

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Comments

  • LBGLBG Member Posts: 277
    Could someone please post an update for this issue?

    Many thanks

    LBG
  • LBGLBG Member Posts: 277
    I have had an email from technical support and they are still looking into it. Looks like its quite an issue. I hope it gets fixed soon.

    LBG
  • GreekSaladGreekSalad Inactive, Chef Emeritus Posts: 36
    @LBG

    Check your PMs, please.
  • JolandaJolanda Member Posts: 82
    I'm unable to publish as well. Been trying for a couple of days, 3 times a day.
    I tried it with an 15 mb file and with an 65 mb file. Both nothing than errors from GS.
  • NesesitaGamesNesesitaGames Member Posts: 160
    Same here- with my 42 mb file.
  • bryantmainobryantmaino Member Posts: 30
    I've had the same issue. Good to see I'm not the only one.
  • NesesitaGamesNesesitaGames Member Posts: 160
    Just tried again now, and got the same error. This is an update to an existing game, and I really need to publish as soon as possible :-(
  • LBGLBG Member Posts: 277
    I had a PM from chrisTOFU (unfortunately it was from 4 days ago and I didn't see it) asking me to explain more about my app and the problem. It sounds like he is going to be looking into it further. I'll let you know how it goes. I really hope this is something that can be fixed quickly. It seems to be affecting a lot of people.

    LBG
  • LBGLBG Member Posts: 277
    I just tried to upload with a different project and it worked! I did still get the publishing validation error when I installed it though. However, when I try to publish the project I really need to it still does not work. Could something have corrupted the file? I am going to save off an earlier version and retry....

    LBG
  • tenrdrmertenrdrmer Member, Sous Chef, Senior Sous-Chef Posts: 9,934
    chrisTOFU said:
    @LBG
    Check your PMs, please.

    I think its funny GameSalad employees try to use this to communicate even when everyone knows it doesn't notify anyone of anything.
    Warning There was an error rendering this rich post.
  • LBGLBG Member Posts: 277
    Nope, still didn't work. Has anyone managed to upload a game over 10mb? Could it be that with the new HTML publishing the servers aren't allowing games over 10mb? When did HTML publishing arrive? I know it was recent. Was it last week?

    LBG
  • LBGLBG Member Posts: 277
    tenrdrmer said:
    I think its funny GameSalad employees try to use this to communicate even when everyone knows it doesn't notify anyone of anything.

    Yeah, I didn't see the messages section go past (0). That's why I missed it. Oh well. I now know to check all the time.

    LBG
  • LBGLBG Member Posts: 277
    The file "publishing_license" in the app package I received back for a different game is empty. Should it contain some info? I'm assuming it should.

    Thanks any and all for any help,

    LBG
  • LBGLBG Member Posts: 277
    Could the publishing server error I'm getting be because although I am trying to publish to iPhone, the server I am directed to is the HTML publishing server? Would this also explain the empty publishing_lisence file I am recieving for my other game?

    Cheers,

    LBG
  • LBGLBG Member Posts: 277
    After talking to the GS support team I was informed that the probable solution would be to install the latest version of GS despite it's bugs. I have installed it and I still can't upload my project and parts of my app now needs looking onto as they seems to be broken. Has anyone else who was having this issue resolved it yet? It seems to be affecting people with larger file sizes.

    GS - any news on what the issue could be. I have done everything I can my end.

    Thanks

    LBG
  • LBGLBG Member Posts: 277
    @chrisTOFU

    I've been PM'ing you. Just wondered if you have received the messages.

    Cheers

    LBG
  • LBGLBG Member Posts: 277
    For all who are having these issues. chrisTOFU is on the case :) I'll report back on how things are going to others once he has worked it out.

    Thanks!

    LBG
  • NesesitaGamesNesesitaGames Member Posts: 160
    Thanks for the update, LBG! I'm looking forward to having this fixed :)
  • bluelotusbluelotus Member Posts: 96
    It has now been a week of being unable to publish. Can the devs please give us an update on this server issue. I understand that this must be a major issue that is difficult to fix but I don't think it is fair to keep us in the dark with no explanation of what is wrong. Many of us have businesses revolving around this software and publishing apps is essential to our livelihood. Just an update, that is all I am asking for at this point. Thank you
  • RodrigoPerezRodrigoPerez Member Posts: 212
    Yeah my project keeps getting thrown back with server side errors..It's 73mb if that makes a difference.
  • LBGLBG Member Posts: 277
    I have been in contact with chrisTOFU who is still looking into the issue. The GS team are working on it and I'm sure we'll have a fix soon. That is all I know. I'll report when there is more to tell. Hopefully it will be fixed soon and we can all publish our awesome games :)

    LBG
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