Is the gs:requestConsent (UMP) call working for anyone? No consent popup on device

DigiChainDigiChain Member, PRO Posts: 1,290

Hi all,

I’m back in GameSalad after a couple of years to update some Android games for the new Google Play requirements (using latest the RC), and I’ve found that the Google UMP consent popup isn’t appearing.

  • My games were last published about two years ago, using the “gs:requestConsent” Tweet Sheet behaviour at the start of the game, as per the RC 2023-12-20 notes.
  • AdMob shows almost all EEA/UK impressions from those live builds as Limited ads. For one game’s latest version, that was 1,014 Limited ads vs 8 unrestricted in the UK over 30 days. That fits no consent popup ever being shown to users.
  • A GDPR message is published in AdMob and assigned to the app.
  • I’ve now tested on a device (UK, clean install): neither a fresh build nor the old games I reinstalled show a popup.
  • In Creator (1.25.103) preview, the “Social Sharing is not supported in the creator...” message appears, so the action seems to fire.

So it looks like the consent call may never have worked in these builds, not that something has recently broken. Is the consent popup working for anyone else, on any build? Is this a known bug, or is there something extra I should be doing? @adent42 , any idea whether this needs looking at?

Thanks!

Comments

  • adent42adent42 Key Master, Head Chef, Executive Chef, Member, PRO Posts: 3,368

    I'll need to look into it, but I remember when testing that it was hard to get the consent call to reset for the same package id so that it shows again. I had to test by using a different package id.

  • DigiChainDigiChain Member, PRO Posts: 1,290

    Thanks for looking into it.

    The reset issue might explain my test devices, but not the live data: across the UK and EEA, over 95% of my live impressions are Limited ads (e.g. UK 1,014 vs 8 unrestricted, Spain 1,589 vs 78, Germany 893 vs 51, over 30 days), so first-time users don’t seem to see the popup either. I’ll retest with a different package ID and report back.

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