Bug: Ironsource Banner iOS

adriangomezadriangomez Member, PRO Posts: 440
in Tech Support

Build version:

Current RC build.

Issue:

On iOS, after a user touches a banner ad and leaves the app, no other touches are recognized after returning.

Steps to reproduce:

  1. Launch app.
  2. Wait for the banner ad to load.
  3. Touch banner ad and leave app/game.
  4. Return to app/game and touch any UI element.

Other observations:

  1. Both mouse down and touch events are not recorded. Not sure if they are different implementations.
  2. Issue not present on Admob or Chartboost ads.
  3. Issue not present on Interstitial ads.

Current workaround:

I am using Chartboost for banner ads instead.

Comments

  • adent42adent42 Key Master, Head Chef, Executive Chef, Member, PRO Posts: 3,201

    Sounds like an issue with unpausing. We'll look into it.

  • adriangomezadriangomez Member, PRO Posts: 440

    Don't make it a priority for me, I am happy with Chartboost for banner ads and Iron for everything else. Just wanted to document it somewhere.

  • ArmellineArmelline Member, PRO Posts: 5,384
    edited March 2022
    This is an embed external element. It can be deleted using the delete key or the backspace key. To view the full element, press the preview button below.

    Bug: Ironsource Banner iOS

    adriangomez

    Wonder if this is connected to games freezing if a call is received? Sounds like a very similar issue of leaving the app and returning to find it frozen.

    Contact me for custom work - Expert GS developer with 15 years of GS experience - Skype: armelline.support

  • adent42adent42 Key Master, Head Chef, Executive Chef, Member, PRO Posts: 3,201

    Likely, I won't be looking at it until I finish up the Android release, but it's something we'll definitely look at when we add the new features to iOS and work on updating the ad networks.

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