I wish I can help. Can someone PM me a test project with the edge problem? I have an android so would GS viewer have the problem? I don't have the mac but I have a PC.... I really think I can find a solution for you guys.
(Probably not but I can give it a try!)
@Toque said:
I would have to go back and see what they promised about it Jasper? I’m guessing not much.
The writing was on the wall and I choose (chose?) to continue on instead of facing reality.
I see the edge problem in my game. I’ve tested other engines games and they can touch closer to the edge.
Even my older published games I can touch closer to the edge. I think you posted exact measurements in red at one time? Or was that phGhost?
I think all resources are being poured into the online tool. I really hope you can publish your game as some point.
But when the CEO says they are converting it to an education tool. I’m guessing that’s what is happening. And pretty much what we seen in the last few months. The indi dev side of things will not get fixes...????
Watch an update will pop up in the next hour and prove me wrong.......
Yep, definitely got WORSE with recent versions mate - Catflap never had the problem, and I daren't re-publish some fixes I wrote for it, for that very reason - ie. it'll be broken with the camera issue, and the touch issues...
It's a pretty pathetic situation tbh, but at least I now know EXACTLY where I stand with these people....
The affected touch area is HUGE.... I posted an image somewhere showing where a fellow forum user's buttons would have to be, to NOT be affected, and it was laughably far away from the edges...
Yep, I wrote a tester program, and ALL of the outside / edge buttons I placed were affected, with some others not even near the edge ALSO being affected quite badly.... completely unusable, as @Zwire has unfortunately found. He's written a perfectly good game, and suffering the exact same thing I knew I would have, had I released mine. Crappy reviews, and mass uninstalls, probably for those people to avoid his games in future too. Completely unacceptable, and grossly unfair that it's STILL an issue, when people are paying subs monthly!
@Japster - some good news mate. GS reproduced the touch issue and Alex sent me this:
"I ended up having some other coworkers try to reproduce it and thankfully they were successful so the developer should have everything they need to investigate the issue now. I appreciate your patience and assistance."
Now lets hope it gets fixed real soon and you can release your game finally!
@Zwire - thanks mate, that is THE best bit of news I've had in 3+ months, while awaiting a fix for this damn problem... TBH, it's probably longer, as I've been waiting for a proper fix for ads for even longer, but yeah, that's promising.... let's watch this space mate, still feels ludicrous no-one could reproduce it until now though, given we CANNOT make a build that doesn't do this bloody thing...
@Twayne2 - thanks for the offer mate, but honestly, even GS seem to be of the opinion it's an issue with res/sizing etc in the publishing portal/process - let's see if that's the case, but it's likely, and if so, there's nothing we could have done to bypass it (I tried a hell of a lot of fudges, but none worked)... hence it's been so frustrating knowing that the fix almost certainly HAD to come from GS, and we couldn't even workaround it...
@Japster Do you have a sample project I can try? And what devices are you seeing it on? I've not run into it yet and I'm publishing apps pretty much every day. Curious if I've just been lucky or if there's another factor in play!
@Armelline said: @Japster Do you have a sample project I can try? And what devices are you seeing it on? I've not run into it yet and I'm publishing apps pretty much every day. Curious if I've just been lucky or if there's another factor in play!
Thanks @Armelline - I only have my Parcel Monkey with extra scenes atm - I could cut it down to the test scenes and send it to you, sure... Any help MASSIVELY appreciated fella, cheers!
Y'know... it's honestly been THAT long, I've actually forgotten if I had the problem on Android too, but sounds like I might not have done... Deffo works fine 100% of the time, on Android then @Zwire ? - Cheers... But yeah, agreed... Definitely 100% present as an issue on iOS @Armelline ...
Y'know... it's honestly been THAT long, I've actually forgotten if I had the problem on Android too, but sounds like I might not have done... Deffo works fine 100% of the time, on Android then @Zwire ? - Cheers... But yeah, agreed... Definitely 100% present as an issue on iOS @Armelline ...
Dont know if its not present on android at all but on my samsung s6 its working fine.
Could be that its also happening on a s8. We'll have to test.
Thanks! What universalising method are you using for converting the iPad scene to iPhone? Happens in viewer too, or just ad hoc?
Edit: Not happening in Viewer with either stretch or overscan, so I guess this is ad hoc only!
Hi mate - if I publish it in any way, shape or form using the publishing portal, I get the touch issues on the device. Basically, anything that involves getting the binary back from GS server. Testflight versions I upload to Apple are also affected, seemingly at the publishing stage / output.
We've also finally got some good repo cases of the "unresponsive edge" bug so we'll be looking into that after the ads release. (Honestly, we had a hell of a time finding a way to consistently reproduce it)
We've also finally got some good repo cases of the "unresponsive edge" bug so we'll be looking into that after the ads release. (Honestly, we had a hell of a time finding a way to consistently reproduce it)
I did mate, cheers.... Sounds promising - fingers crossed eh?....
Comments
I wish I can help. Can someone PM me a test project with the edge problem? I have an android so would GS viewer have the problem? I don't have the mac but I have a PC.... I really think I can find a solution for you guys.
(Probably not but I can give it a try!)
@Japster - some good news mate. GS reproduced the touch issue and Alex sent me this:
"I ended up having some other coworkers try to reproduce it and thankfully they were successful so the developer should have everything they need to investigate the issue now. I appreciate your patience and assistance."
Now lets hope it gets fixed real soon and you can release your game finally!
@Zwire - thanks mate, that is THE best bit of news I've had in 3+ months, while awaiting a fix for this damn problem... TBH, it's probably longer, as I've been waiting for a proper fix for ads for even longer, but yeah, that's promising.... let's watch this space mate, still feels ludicrous no-one could reproduce it until now though, given we CANNOT make a build that doesn't do this bloody thing...
@Twayne2 - thanks for the offer mate, but honestly, even GS seem to be of the opinion it's an issue with res/sizing etc in the publishing portal/process - let's see if that's the case, but it's likely, and if so, there's nothing we could have done to bypass it (I tried a hell of a lot of fudges, but none worked)... hence it's been so frustrating knowing that the fix almost certainly HAD to come from GS, and we couldn't even workaround it...
@Japster Do you have a sample project I can try? And what devices are you seeing it on? I've not run into it yet and I'm publishing apps pretty much every day. Curious if I've just been lucky or if there's another factor in play!
Contact me for custom work - Expert GS developer with 15 years of GS experience - Skype: armelline.support
@Armelline - It happens only on IOS Iphone 6, 7 and probably 8 and x also.
Use this testproject:
https://www.dropbox.com/s/u8i2yliapd37hkk/TouchTest2.0.gameproj.zip?dl=0
U can also download my game Bullet Jumper. It has buttons near the edges.
https://itunes.apple.com/us/app/bullet-jumper/id1322999905?l=nl&ls=1&mt=8
Thanks @Armelline - I only have my Parcel Monkey with extra scenes atm - I could cut it down to the test scenes and send it to you, sure... Any help MASSIVELY appreciated fella, cheers!
Y'know... it's honestly been THAT long, I've actually forgotten if I had the problem on Android too, but sounds like I might not have done... Deffo works fine 100% of the time, on Android then @Zwire ? - Cheers... But yeah, agreed... Definitely 100% present as an issue on iOS @Armelline ...
Dont know if its not present on android at all but on my samsung s6 its working fine.
Could be that its also happening on a s8. We'll have to test.
Anyone has an s8?
Thanks! What universalising method are you using for converting the iPad scene to iPhone? Happens in viewer too, or just ad hoc?
Edit: Not happening in Viewer with either stretch or overscan, so I guess this is ad hoc only!
Contact me for custom work - Expert GS developer with 15 years of GS experience - Skype: armelline.support
Hi mate - if I publish it in any way, shape or form using the publishing portal, I get the touch issues on the device. Basically, anything that involves getting the binary back from GS server. Testflight versions I upload to Apple are also affected, seemingly at the publishing stage / output.
Yeah, never any problems with Viewer. That also why it can catch you unaware!
The lifeboats are all gone folks and this ship has sunk!
I don't want it to sink! :frowning: I just want to publish my games.... :frowning:
Care to explain?
New news or just causing panic?
it's not new news...
@Japster - did you read this from adent42?
We've also finally got some good repo cases of the "unresponsive edge" bug so we'll be looking into that after the ads release. (Honestly, we had a hell of a time finding a way to consistently reproduce it)
I did mate, cheers.... Sounds promising - fingers crossed eh?....