Keystore and updating
Decburns
Member, PRO Posts: 6
I tried my first update on the play store via windows the other day. And it was extremely unsuccessful! I went through the cookbook instructions on here but when I hit use existing key in the apk signer, the game salad creator and keystore window would just close. After a couple of times of doing this, I thought I was doing something wrong and may have overwrote the file where the keystore was (Im fairly confused with this part of the process so I dont know if its somewhere on my computer or not to be honest, I thought i knew where it was as i read about the importance of it but I dont know).
So I contacted both the google play developer support and gamesalad support to see if i was at fault. Neither have helped.
Gamesalad wrote a small message asking what i needed help with and when I explained, that was it nothing back!
Google developer support informed me that I signed up for the keystore reset and offered instructions on how to go about it. But their instructions, I simply cant understand them and the screenshots that are provided dont look like anything ive used before or even seen.
I dont really know what help can be offered on this and I think the easiest path for me is to depublish the app and repubish it as a different listing. Which im ok with as its only got a tiny amount of downloads. However I obviously cant depublish and republish for every update I want to make. So can anyone give any advice on the update process, why does game salad close on me or am I doing something wrong.
Apologies for the length of this post and if its been covered before, I found this process pretty straightforward up until the release and now the update part has me completely stumped!
Comments
the Keystore file should be on your computer look something like decburns.keystore or whatever you named it.
If it's still on the computer I know exactly where it is, the problem is using it with game salad, when i try to use it, game salad closes. In my attempts to fix the issue I may have overwritten it as I thought I was doing something wrong, but why is game salad closing when I select use existing key?