Android no icon

RocketBrain

So I released an game yesterday and the icon showed up fine. Last night I noticed a bug and updated it. That's the only thing I changed but when you download the game the icon is a big white square. I Tried changing the icon and two hours later when the icon update went though it's still a white square. The file is properly formatted and 512x512. It shows up fine in the store but download it again and it's a white box. Emailed Android support and they said it'll take two days to get back to me. Any ideas?

The game is also apparently really hard to find for some reason even if you search for it by name. Trying to find out the problem there too.

To find the game you have to search for "RocketBrainGames", and it's called "The Rocket Game", my kids made me promise to use that name lol

The_Gamesalad_Guru

I know it can take some time for store search engines to catch up to new apps.

RocketBrain

still no icon. on the verge of removing in from the developers console completely and starting over. i'm so frustrated. its messing up the timing of my marketing campaign.

RocketBrain

Uploaded the second game I had prepared. No icon in that one either. Just a white square.

MentalDonkeyGames

Did you remember to add the app icon in GS publishing?

The_Gamesalad_Guru

Is the PNG 8 bit depth and 72 dpi?

terryminton

did you ever get this fixed? I haven't found a solution yet.

pHghost

Currently the icon size needs to be 1024x1024.

But please don't revive 2 year old threads.