Chartboost Problem??

dimsdale

On some android devices, I'm getting reports that,

_"each time you die right now (on Android at least) the game just goes to a black screen with a loading circle on it. No way to get out of it other than to kill the app. but it seems to transition to a black screen with a loader than the loader disappears and nothing happens.

I'm on an Nexus 5 with the latest version of Marshmallow if that helps."_

Any ideas? Can we detect in GS if an advert is not loading in? Or maybe if we are off-line?
Thanks!

MentalDonkeyGames

What version of GS did you publish the game with? They only recently added the new Chartboost SDK that fixes Marshmallow issues.

dimsdale

@NipaGames I'm on back on v1.23.1 I had to many issues with collision how working on v1.24

BigDave

v1.24
the newest one right now has this issue to

How to reproduce:
1. Have Chartboost setup correctly land+port selected in app info on their side
2. use Video interstitials
3. play 4-5 levels (30 sec each) every time see a video loaded and displayed correctly
4. play one more level
5. the ad is not loaded but the next scene is loaded and visible instead
6. but everything is darkened and no input is accepted

the only way is to quit the app, its a game blocker

The_Gamesalad_Guru

@BigDave said:
v1.24
the newest one right now has this issue to

How to reproduce:
1. Have Chartboost setup correctly land+port selected in app info on their side
2. use Video interstitials
3. play 4-5 levels (30 sec each) every time see a video loaded and displayed correctly
4. play one more level
5. the ad is not loaded but the next scene is loaded and visible instead
6. but everything is darkened and no input is accepted

the only way is to quit the app, its a game blocker

They fixed this issue in 1.25. We just got a new beta version and this fix was listed.

dimsdale

any chance I could get my hands on the 1.25 beta?

GeorgeGS

@dimsdale said:
any chance I could get my hands on the 1.25 beta?

Send @ForumNinja a PM.