Why are my actors black squares on android? VERY frustrated now

So in my game, there is an actor which is a supposed to be a pink gem (https://play.google.com/store/apps/details?id=com.AcousticGames.dodgetheblocks). When I run it on gamesalad, everything works perfectly, all the actors look perfect and everything. However, when I play the game on an android device (only platform it is published on), those gems suddenly just become black squares, why is this?

Thanks!!

Answers

  • GeorgeGSGeorgeGS Member, PRO Posts: 478
    edited September 2015

    Without seeing your project we can't know. You can always click the question mark at the lower right to start a conversation with Customer Support so we can look into it. Be sure to give them a link to the publish page so we can try using your project and apk.

  • FaarisFaaris Member, PRO Posts: 66

    @GeorgeGS How can I share my project? And also, is the question mark in the program or the website? I can't seem to find it.

  • GeorgeGSGeorgeGS Member, PRO Posts: 478

    @Faaris said:
    GeorgeGS How can I share my project? And also, is the question mark in the program or the website? I can't seem to find it.

    The question mark is in the lower right side of your browser when you're on the forums, or most of the other GameSalad pages. It looks like:

    If you've published your project you can share that link with the customer service rep and they can look it up. Go to http://publish.gamesalad.com/games and click the icon for the game you're having trouble with and then give that link to CS.

  • SocksSocks London, UK.Member Posts: 12,822

    @Faaris said:

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