Profile Is Not Loading, Cant Publish Games
Hello,
I have had been having problems with my profile since earlier today. Whenever i try to go to my profile, it will take about two minutes to load, and then say that the link is broken and that it cant load my profile. So i have no way of getting to my profile and i also cant publish games. i can get to my portfolio but as i stated my profile wont load. Please help, i know my profile isnt gone because i can go to my forum profile. All of this started happening after i tried to republish a game that i updated, i refreshed the loading page and everything froze. After that my profile wont load. Please Help!!!! here is a screenshot of what happens when i try to open my profile
Best Answer
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SlickZero Houston, TexasPosts: 2,870
Maybe try a different browser, or clear the cache in Firefox. If none of that works, you may want to submit a ticket.
https://help.gamesalad.com/hc/en-us/requests/new?ticket_form_id=32176
Answers
@SlickZero Yeah i tried to open it with firefox, chrome, and internet explorer and on several devices. But thanks Ill submit one
I have been having this problem too.
Their response; "We haven't been able to pinpoint the issue causing problems loading this project yet. ... In the mean time, we will keep looking into the problem, since this is unexpected behavior."
And I still can not get into my portfolio.
I don't know if this a related issue but I recently cannot access my profile to be able to view my posts, badges etc. I have just sent a request for info on this and if it can be resolved.
Will post any positive result.