Crashes just on iPhone 4!

I just launched my new game, Cold Star https://itunes.apple.com/us/app/cold-star/id853319853?ls=1&mt=8

It's running fine for everyone except for my friends who own an iPhone 4 and 4s.

It may be impossible to tell without seeing my working file, but does anyone have an idea as to why this might be? I'm stumped!

Comments

  • AdrenalineAdrenaline Member Posts: 523

    Assuming (because what else could it be!) that it's a performance issue, I adjusted the one aspect that could possibly be the guilty party and just submitted an update. We'll see how it goes.

    My scrolling background consisted of 4 large and overlapping png's moving, being destroyed, and then randomly spawned again. I cut that down to 1 or 2. Here's hoping!

  • jonmulcahyjonmulcahy Member, Sous Chef Posts: 10,408

    yea if it only crashes on the iphone4 it could be a memory issue, that will help

  • AdrenalineAdrenaline Member Posts: 523

    That really does make sense, but the one thing that keeps jumping around in my nervous head is that I tested on a 2nd gen iTouch and it never crashed. This makes me think it's not a performance issue. But…what?

  • AdrenalineAdrenaline Member Posts: 523

    @jonmulcahy‌ so I have confirmation that my game runs without a hitch on an iPhone 3GS. This, in combination with being able to run it just fine on my iTouch 2, flies right in the face of the only guess I had - memory being an issue.

    Is it purely paranoia fueling my growing suspicion that maybe - JUST MAYBE - Apple messed up something on the back-end when putting my game in the store?

  • AdrenalineAdrenaline Member Posts: 523

    Update:

    2 of 3 friends with an iPhone 4 are now able to play the game without any crashes at all. They just deleted and redownloaded the app. The very same app (and version) that was crashing every single time they tried just a day ago (redownloading at that point did not fix the problem).

    The 3rd friend is still having the crashes, though I suspect that sometime later today he will have access to the corrected file in the app store as well.

    Has anyone else experienced this? It's ridiculous. I know it sounds like a conspiracy theory, but how can it be explained in any other way besides: Apple screwed up. Then, they read my filed support ticket and corrected it quickly.

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