Barnes and Nobles payment?

EbreezeEbreeze Member, PRO Posts: 481

I haven't received my payment this month from Nook. Usually comes by now. Anyone else not get paid?
thanks

Comments

  • DigiChainDigiChain Member, PRO Posts: 1,288

    My cheque just dropped through the letterbox this morning (I'm in the UK).

  • EbreezeEbreeze Member, PRO Posts: 481

    thanks DigiChain....maybe they are just late this month

  • CrazybreadmanCrazybreadman Member Posts: 674

    @Ebreeze - I was wondering the same thing. It's late for sure and I still haven't gotten it. I guess I'll wait a few more days before contacting them if I'm not the only one.

  • EbreezeEbreeze Member, PRO Posts: 481
    edited May 2014

    @Crazybreadman said:
    Ebreeze - I was wondering the same thing. It's late for sure and I still haven't gotten it. I guess I'll wait a few more days before contacting them if I'm not the only one.

    thanks for your feedback Crazybeard man, i emailed them..i want my damn money haha :)

  • CrazybreadmanCrazybreadman Member Posts: 674
    edited May 2014

    I asked another dev who said they got paid on the 1st. What might be the problem is if any info is different on your tax return sheet you did this year. I noticed my accountant put my address in differently this time and it didn't match the nook account info exactly. That might be the holdup… but I emailed Barnes & Noble as well.

  • mounted88mounted88 Member Posts: 1,113

    Both of you realize they have a threshold of I believe 20 bucks, before they pay out. I always get mine on the 1st unless I didn't get over 20 for the month then it rolls over to next month.

  • EbreezeEbreeze Member, PRO Posts: 481

    @Crazybreadman said:
    I asked another dev who said they got paid on the 1st. What might be the problem is if any info is different on your tax return sheet you did this year. I noticed my accountant put my address in differently this time and it didn't match the nook account info exactly. That might be the holdup… but I emailed Barnes & Noble as well.

    that explains it then, I moved this year..ahh crap

  • EbreezeEbreeze Member, PRO Posts: 481

    thanks for the feedback everyone, thats why I love the GS forums.

  • EbreezeEbreeze Member, PRO Posts: 481

    Does anyone know the best way to contact Barnes and Nobles? Ive emailed them several days ago and still no response. :(

  • DigiChainDigiChain Member, PRO Posts: 1,288

    Sometime back I wasn't paid for a few months (despite earning above the payment threshold each month).
    I contacted them by email through the Dev Portal - Support tab > Submit a request.
    They replied within a day or two, and I was paid the following month. My payments have been regular ever since. Hope you get it sorted.

  • CrazybreadmanCrazybreadman Member Posts: 674

    @Ebreeze - I contacted them too on Friday of last week and haven't received a response yet either. I used the "Submit a Request" form like DigiChain mentioned. They might just be taking a while to respond because there's probably more than a few people with this problem. Hopefully they'll get it figured out and send the payment along with next months.

  • EbreezeEbreeze Member, PRO Posts: 481

    @Crazybreadman said:
    Ebreeze - I contacted them too on Friday of last week and haven't received a response yet either. I used the "Submit a Request" form like DigiChain mentioned. They might just be taking a while to respond because there's probably more than a few people with this problem. Hopefully they'll get it figured out and send the payment along with next months.

    yeah they take forever, i finally got through..i guess its being looked into..this sux

  • CrazybreadmanCrazybreadman Member Posts: 674

    @EBreeze - Hey man, you ever get paid? I actually got April's payment but still haven't received payment for March sales. They just skipped it (and it's a lot of money). They haven't responded except to send the reply "we're looking into it." That was a month ago. I tried sending more messages through the open ticket for the case but nothing.

  • CrazybreadmanCrazybreadman Member Posts: 674

    Dunno if this will help but I started a thread here on B&N forums. You can add that you'd like an answer if you're still in the same boat.

  • CrazybreadmanCrazybreadman Member Posts: 674

    Whew… finally got paid today. Seems like either a random day (middle of the month) or my post on the Nook Dev forum made a difference.

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