Template doesnt work

Hey,

I bought flappy wings. I can open the project, but I cant testing the game. In the preview mode I see only a black screen and some of the graphics ...

I have Windows 8.1 and I installed the latest creator version, also the offline version.

Comments

  • tatiangtatiang Member, Sous Chef, PRO, Senior Sous-Chef Posts: 11,949

    If you purchased a template from a third-party vendor, then you will need to contact the vendor directly for support.

    You might see if any of this applies: forums.gamesalad.com/discussion/59247/windows-creator-first-stop-if-you-experience-unexpected-behaviours.

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  • operioperi Member Posts: 2

    Thanks for the fast response. I bought it here in the marketplace

  • tatiangtatiang Member, Sous Chef, PRO, Senior Sous-Chef Posts: 11,949

    Oh sorry, I just assumed it was from Deep Blue Market (part of DeepBlueApps). They have a template called Flappy Wings (Flappy Bird). I now see it's the same as on the GS Marketplace.

    If you purchased it from the GameSalad Marketplace, you'll still need to contact GameSalad Support.

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  • operioperi Member Posts: 2

    Thanks for your help, your first link helping me. I have a german windows 8.1 and after I set in the region settings the "," to "." it worked. Thanks!!

  • tatiangtatiang Member, Sous Chef, PRO, Senior Sous-Chef Posts: 11,949

    You're welcome!

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