Creator 10.4.1 might be crashing my MAC

Doguz

Just wanting to know if anyone else is experiencing this.



It's happened to me twice in the past 2 days. Computer just goes dead then the above pops up. I think it's creator, but don't really know.

I'm using Creator 10.4.1 and am on Mountain Lion 10.8.5

I've sent my error log to support, but if there is anyone else experiencing this please do the same. And note it here.

tatiang

That would be a kernel panic. I doubt it's caused by GameSalad as I've used GameSalad on a variety of versions of OS X and different hardware for the past two years and never seen one.

http://www.macworld.com/article/2027201/how-to-troubleshoot-a-kernel-panic.html

Doguz

Yes, I've never seen one by Gamesalad before either. But you never know.

Doguz

The word "Gamesalad" featured in the error report.

Shadow_Development

@Doguz I've never seen GameSalad crash either from my own experience with the software. Luckily since you are a PRO member, support will be most likely to assist you faster than they would with me.

Doguz

I just crashed again. Twice this morning. Think I need to start the troubleshootin.

Heres the top part of the error report:

Fri Feb 28 11:22:36 2014
panic(cpu 6 caller 0xffffff80158b8945): Kernel trap at 0xffffff8015841aee, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000000, CR3: 0x000000015fbd0000, CR4: 0x0000000000000660
RAX: 0x000000000000fffe, RBX: 0x0000000000000002, RCX: 0x0000000001000000, RDX: 0x0000000000000002
RSP: 0xffffff83a2883e40, RBP: 0xffffff83a2883e80, RSI: 0x0000000000000000, RDI: 0x0000000000000000
R8: 0x0000000000000002, R9: 0x00000000000003ff, R10: 0xffffffffffffffff, R11: 0x00000000ffffffff
R12: 0x0000000000000000, R13: 0xffffff8015ef22c8, R14: 0xffffff806d200988, R15: 0x0000000000000000
RFL: 0x0000000000010282, RIP: 0xffffff8015841aee, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000000, Error code: 0x0000000000000000, Fault CPU: 0x6

Backtrace (CPU 6), Frame : Return Address
0xffffff83a2883ae0 : 0xffffff801581d636
0xffffff83a2883b50 : 0xffffff80158b8945
0xffffff83a2883d20 : 0xffffff80158cebfd
0xffffff83a2883d40 : 0xffffff8015841aee
0xffffff83a2883e80 : 0xffffff8015b54d87
0xffffff83a2883ed0 : 0xffffff8015b50be4
0xffffff83a2883f20 : 0xffffff8015b53080
0xffffff83a2883f50 : 0xffffff8015be97ba
0xffffff83a2883fb0 : 0xffffff80158cf453

BSD process name corresponding to current thread: GameSalad

tatiang

Just to clarify, I've seen Creator crash lots of times... I just have never seen a kernel panic.

Did you recently install RAM?

I'm not an expert on kernel panics but I'm fairly certain the BSD process name is just the name of the active app at the time of the panic, not necessarily the cause of it.

We had problems with kernel panics related to a major bottleneck on our network, for example, but not caused by a single application on any computer.

Doguz

No new ram. I first had a panic 2 or 3 days ago, (when I was gamesalading most of the day) yesterday I was working flatout on the mac but did no gamesalading. But was using all my usual software. Then today I'm back on the gamesalad and have had 2 panics.

It seems to be the common software at this stage.

Also gamesalad was open on my last panic, but wasn't the current active one. it was itunes.

Doguz

Currently doing a software update on the mac os.

jonmulcahy

im guessing it has to do with your ram, GS is very ram heavy and is probably hitting a bad block of memory or something. every kernel panic i've seen is ram related.