My app keeps getting rejected because the "full screen size is not coming"

Neil7650 · July 2013

Hi everyone,
I tried to publish my app but everytime I publish it Apple rejects it because there are black bars on the top of the screen, but the app needs to take up the whole screen. Then I contacted Gamesalad and they said that if I change the aspect ratio to overscan it will be fixed. They worked, partly. If I test my app on any 4 inch device like the iPhone 5 and iPod Touch 5th Gen it works. But if I test my app on any 3.5 inch device like the iPhone 4, the left and right side of the app is partly cut off. I will give you links to the screenshots.
Can someone help me?
Thanks,
Neil

Letterbox aspect ratio screenshot:
Overscan aspect ratio screenshot:

Tokuhara · July 2013

stackpoole · July 2013

hey mate.
check this thread to make it fit.
Download the project file and make a actor on the scene [on your game] have the rule to change camera size or whatnot.

Neil7650 · July 2013

hey mate.
check this thread to make it fit.
Download the project file and make a actor on the scene [on your game] have the rule to change camera size or whatnot.

http://forums.gamesalad.com/discussion/53589/universal-build-tutorial-with-project-file/p1

What you said didn't work. I tried it and then the scene looks so thin and small.
I will give you a screenshot of what happened when I did that.

Neil7650 · July 2013

http://cookbook.gamesalad.com/tutorials/1/parts/50

It is not because the aspect ratio is wrong, I already tried that.

jonmulcahy · July 2013

all iphone apps have to support both the iPhone4 and iPhone5 resolutions. Black bars are not acceptable anymore. You either need to make it universal and use some custom rules to move things around based on the screensize (so stuff does not get cut off), or focus on iPad only games.

My app keeps getting rejected because the "full screen size is not coming"

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