"You are not authorized to access that resource" Windows Publishing Bug [Merged Threads]

sameet.sapra@gmail.comsameet.sapra@gmail.com Member Posts: 4
edited July 2014 in Working with GS (PC)
Hey everyone,

I have uploaded my Gamesalad project to my portfolio. When I am given the option to choose a platform for my app, I click Windows 8, but whenever I do that, I receive this error: "You are not authorized to access that resource". What can I do to fix this?
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Comments

  • GraphicWarehouseGraphicWarehouse Member Posts: 927
    go pro if you don't have a pro account
  • Oh. So I have to pay $299/year just to publish Windows 8 apps? Is there any other way I can get my GameSalad project to a .appxupload file?
  • 3itg3itg Member, PRO Posts: 382
    nope, windows 8 publishing is a Pro only feature.
  • If only Microsoft clearly labeled that on their website before I clicked on it...
  • 3itg3itg Member, PRO Posts: 382
    edited March 2013
    I can agree that it would suck to be that position.
    But I would take your shiny new app (polish it if its not shiny) and release to iOS.

    You could turn this bump in the road into funding its expansion...
    If you can make the $500 or so dollars needed to go Pro and get dev licenses from the platform that is available to you, when you go pro and release to all the various android markets, win8, mac desktop, nook, kindle you should really be making lemonade then.
  • hamsterguyhamsterguy Member Posts: 2
    Any way to play the mac version on windows #-o
  • FuNaticWorksFuNaticWorks Member, PRO Posts: 7

    Hey I am a pro user and I am getting this message when I am publishing my games. Can someone advise me on this? Much appreciate..

  • FuNaticWorksFuNaticWorks Member, PRO Posts: 7

    so its not just me only... i thought GS terminated my membership.. i still have got 9 moths to go before expiry..

  • Skyrocket_EntertainmentSkyrocket_Entertainment Member Posts: 206
    edited July 2014

    What does it mean?
    I can't publish my game now.
    @BlackCloakGS‌

  • Me too, I can't publish my game now.

  • siezmasiezma Member, PRO Posts: 2

    me neither. When i tried to publish an app, the website showed my portfolio along with "You are not authorized to access to this resource" at the top. It was supposed to show the selection screen, on which, I can create a new game or update an existing one.

    I have tried the same scenario with 0.11.0.13, 0.11.1.5 on MAC and 0.10.4.1 on Windows 8.1. I think that this is a web application problem, not related to Creator software.

    @Skyrocket_Entertainment‌
    Do you have the same problem? If not, I will open a new thread. Don't want to hijack this thread.

    Thanks

  • gingagaminggingagaming FREELANCE GS DEV Member Posts: 1,685
    edited July 2014

    @siezma dont open a new thread, there is about 4 open already. Please submit a ticket to support this is a GS server issue and not related to creator version

    Please submit your ticket here @siezma‌ and @Skyrocket_Entertainment‌

    https://help.gamesalad.com/hc/en-us/requests/new?ticket_form_id

  • gingagaminggingagaming FREELANCE GS DEV Member Posts: 1,685
    edited July 2014
  • siezmasiezma Member, PRO Posts: 2

    Thanks @gingagaming‌! I have submitted a ticket to get this resolved.

  • wij_manwij_man Member Posts: 66

    This seems to be a bug with an update to the website. I have a pro account, was able to publish as recently as last week, and now it fails with the same message that the OP sees.

  • asif10asif10 Member, PRO Posts: 16

    also getting same issue, raised ticket

  • wij_manwij_man Member Posts: 66

    Same issue, raised ticket.

  • wij_manwij_man Member Posts: 66
    edited July 2014

    I tried the latest RC too, didn't help... Gotta be a website update...

  • sladaksladak Member Posts: 119

    Cant update the icon in the publishing website either

  • @siezma‌ yes I got the same problem.
    Got mad now, can't publish my game.

    I think everybody having the same issue right?

  • adent42adent42 Key Master, Head Chef, Executive Chef, Member, PRO Posts: 3,155

    Please give it another shot, I made an update last night to improve page loading significantly, but I missed one of the changes necessary (and for some reason it worked fine on my testing).

  • adent42adent42 Key Master, Head Chef, Executive Chef, Member, PRO Posts: 3,155

    Please give it another shot, I made an update last night to improve page loading significantly, but I missed one of the changes necessary (and for some reason it worked fine on my testing).

  • adent42adent42 Key Master, Head Chef, Executive Chef, Member, PRO Posts: 3,155

    Please give it another shot, I made an update last night to improve page loading significantly, but I missed one of the changes necessary (and for some reason it worked fine on my testing).

  • sladaksladak Member Posts: 119

    @ADENT42 Still got the same problems. "You are not authorized to access that resource." and also i cannot update the icon on the publishing page for any of my apps

  • adent42adent42 Key Master, Head Chef, Executive Chef, Member, PRO Posts: 3,155

    @sladak could you PM me the url you are taken to after you publish? Thanks

  • wij_manwij_man Member Posts: 66

    @adent42 - Same issue, can't publish.

  • williamt2706williamt2706 Member, PRO Posts: 85

    same here, can't publish

    yesterday works just fine

  • wij_manwij_man Member Posts: 66

    Seems to be working again! :smile:

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