Can not send emails to marketsubmission@gamesalad.com

domenius

Every time I try to send an email to the marketsubmission address, I get an SMTP error stating:

Delivery to the following recipient failed permanently:

marketsubmission@gamesalad.com

Technical details of permanent failure:
Message rejected by Google Groups. Please visit http://mail.google.com/support/bin/answer.py?hl=en&answer=188131 to review our Bulk Email Senders Guidelines

I have tried from many email addresses and many SMTP services, as well as multiple devices, all of them return the same error for me. I can send and recieve email just fine with anyone else. Is anybody having similar issues?

Also, if the GS team can provide me with an alternate way to submit my template to the marketplace in the meantime, I would appreciate it. I am eager to get my product on the market!

Thank you,

Domenius

gyroscope

@SaladStraightShooter

Hi SSS, hey, thank you for such a swift reply, much appreciated. :-) I was too hasty: not two minutes ago, I read in another post info from another member that all marketplace submitters are getting emails within one or two days, so I deleted my question.... whoops... though luckily not fast enough for quick on the draw SSS! :-)

LeonardDeveloper

That answer was from me, Most submitters got an email saying that there should be a response between 1-2 days...... From submissions.... apologies for the backlog and so on..

Thanks for the answer @sss

gyroscope

@LeonardDeveloper

Hi Jack, perhaps I misread your info concerning the email; that this is now sent to present/future marketplace submitters, rather than those who've already submitted more than a week ago.... either way, for me personally, @SaladStraightShooter put my mind at rest concerning my submission so all's good there even if I don't get an info email. :-) Good news that Marketplace people are catching up with the backlog.

LeonardDeveloper

@gyroscope
Here's the email word for word - I was only reading off the top of my head up until now... By the way I've emailed you regarding your submissions, Yes it is good news that the marketplace is sorted out!.....

"Hello,



We are sorry for the long silence from GameSalad Marketplace.

There will be a few changes and updates in Marketplace in the near future. As of today Marketplace is back on track and up and running.

All submissions, questions and issues will be answered and/or resolved in the next few days.



Thank you for your support of Marketplace.



Sincerely,

The Marketplace Team"

gyroscope

Thanks, Jack; maybe I will be getting an email soon then...

By the way, I haven't received your email yet but no worries, I'm not hassling you; in your own time. :-)

LeonardDeveloper

@gyroscope
Have you received one yet?... No hassle I had sent it at that stage!

gyroscope

@LeonardDeveloper

No, not yet.... strange...but I submitted 3 weeks ago so I guess I'm at the end of the queue nd so might take a while longer to get around to my submission...