Pro membership

hybrid

Hi!

the friday i purchase the pro membership, i make the payment through paypal. i receive the confirmation of the payment from paypal. but from gamesalad i dont receive any email or any notification. i have read some post and i notice that the activation of the pro take some days, but i should receive a notification email? or they dont email anything and this is the normal process.

thanks in advance!

creativeapps

Logout from gamesalad creator and Login in again and goto About Gamesalad. Left top corner under the GameSalad. If it says License: Pro instead of Free that means you are Pro user.

MeaningfulGames

They should have a verification e-mail come in + receipt. Even so, you should check whether you have PRO by going into GS, LOGGING IN and checking if you have the pro behaviours and features.

hybrid

Hi , thanks for your answers

creativeapps: thanks, i do that and still say free
Vincam: i still dont have that pro behaviours and i didnt get an email :S

i know its weekend and maybe that the reason i still dont get the pro (at first i thought this goes automatic when purchase). but i dont receive even a confirmation email.

should the best options is contact support?

stackpoole

^Yes, always the best option in time of trouble

hybrid

I contact support and they activate the pro membership today,
thank you all for your answers!