Leadbolt Charges 20% Fee Then Doesn't Deliver
dlaroche
Member Posts: 1
Leadbolt normally pays on a monthly basis, however, they have an option for an Early Payment which cost 20% of your earnings up to the time of the request.
My mother was hospitalized, so I made an Early Payment request assuming that Leadbolt would follow their policy, and deliver my payment "on the nearest possible Monday after the request has been approved", thus, allowing me to go see my critical mother in the hospital.
However, after contacting Leadbolt about my Early Payment was told this:
"Thank you for contacting LeadBolt. Early payment requests are generally processed on each Monday and are completely processed within 12-24 hours from the current time. However, our finance team is currently completing a full reconciliation with our largest advertisers for this month to ensure all traffic is accounted for, legitimate and compliant and this has not been completed yet.
This process is usually completed immediately before early payments are due, however due to an increase in traffic last week; our team is still working to complete these reconciliations and will not be able to process early payments until tomorrow."
So basically, they charged me a 20% fee for the early payment which won't be delivered on time, and prevented me from seeing my mother in the hospital as expected!! All because they think their "largest advertiser" is more important! Like they couldn't simply submit the $130 payment to me real quick so I can see my critical mother!
There is way better companies out there that care for their clients more then this. For instance, Airpush is awesome to work with. So is SendDroid.
EVERYONE BE FORWARNED ABOUT MAKING AN EARLY PAYMENT REQUEST WITH LEADBOLT! THEY DO NOT HONOR THEIR SITE TIME FRAME, AND STILL CHARGE YOU, AND EXPECT YOU JUST TO TAKE UP THE REAR!
I'm so fed up with this company! I am moving the apps I have with them over to other companies starting tonight while my mother sits in the hospital awaiting my arrival.
My mother was hospitalized, so I made an Early Payment request assuming that Leadbolt would follow their policy, and deliver my payment "on the nearest possible Monday after the request has been approved", thus, allowing me to go see my critical mother in the hospital.
However, after contacting Leadbolt about my Early Payment was told this:
"Thank you for contacting LeadBolt. Early payment requests are generally processed on each Monday and are completely processed within 12-24 hours from the current time. However, our finance team is currently completing a full reconciliation with our largest advertisers for this month to ensure all traffic is accounted for, legitimate and compliant and this has not been completed yet.
This process is usually completed immediately before early payments are due, however due to an increase in traffic last week; our team is still working to complete these reconciliations and will not be able to process early payments until tomorrow."
So basically, they charged me a 20% fee for the early payment which won't be delivered on time, and prevented me from seeing my mother in the hospital as expected!! All because they think their "largest advertiser" is more important! Like they couldn't simply submit the $130 payment to me real quick so I can see my critical mother!
There is way better companies out there that care for their clients more then this. For instance, Airpush is awesome to work with. So is SendDroid.
EVERYONE BE FORWARNED ABOUT MAKING AN EARLY PAYMENT REQUEST WITH LEADBOLT! THEY DO NOT HONOR THEIR SITE TIME FRAME, AND STILL CHARGE YOU, AND EXPECT YOU JUST TO TAKE UP THE REAR!
I'm so fed up with this company! I am moving the apps I have with them over to other companies starting tonight while my mother sits in the hospital awaiting my arrival.
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