Amazon rejected app?

johnydeejohnydee Member, PRO Posts: 196
edited January 2012 in iPhone and Android Publishing
so i got an email today from amazon on my app and was rejected for the following reason....


Issue : Application fails to cover full screen of the device in both portrait and landscape mode.(Refer screenshots) Steps to reproduce : 1. Launch the application 2. Observe that Application fails to cover full screen of the device in both portrait and landscape mode Motorola Droid, HTC EVO, Samsung Galaxy Tablet

So how do i fix this?

Comments

  • mikelowemikelowe Member Posts: 177
    Is your game supposed to rotate to portrait mode and landscape mode? If not, that could be the problem. I once submitted to apple and they denied me because I accidentally left it capable of rotating into portrait and cutting off some of the stuff on the screen. Its probably something similar with amazon.
  • johnydeejohnydee Member, PRO Posts: 196
    No it's just supports portrait mode...so should I inform them it's only portrait mode? And does it automatically flip and I just didn't fix that ?
  • jonmulcahyjonmulcahy Member, Sous Chef Posts: 10,408
    you may have to use the resize to iPad technique to make the game take up the full screen when you publish to android: http://forums.gamesalad.com/discussion/32594/resizing-to-ipad-technique/p1

    also, make sure you test this on an actual device before submitting it.

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  • johnydeejohnydee Member, PRO Posts: 196
    Ok I'll give a try
  • johnydeejohnydee Member, PRO Posts: 196
    I tested it on my galaxy s and it used the whole screen ...I just tested it when I flip it and it shows half the screen and dosent flip back....
  • mikelowemikelowe Member Posts: 177
    edited January 2012
    @johnydee187, I think that is what I am talking about. Make sure that all of your scenes have only portrait enabled. You can do this in scene attributes and then go do Autorotate. Does this help? Also I think there is an option for supported interface orientation when you publish.
  • johnydeejohnydee Member, PRO Posts: 196
    ok i think thats where i messed up on the publishing so ill go back and check this stuff thanks..
  • mikelowemikelowe Member Posts: 177
    Hopefully it works. Good luck. The amazon marketplace is great :D I haven't had problems with them....yet....
  • David_GryphonsRealmDavid_GryphonsRealm Member Posts: 459
    @MikeLowe : hey do u have an email where i can get ahold of you, have some questions about the amazon store and u seem to know a lot about it :D

    David
    you can email me : gryphonsrealm at yahoo dot com , thx in advance
  • GLGAMESGLGAMES SingaporeMember Posts: 988
    i got that problem with amazon too however i really 2 games using nook/kindle size and they accepted the app after. Think they dun like games that have black borders around . Perhaps that lead to them thinking the game should be able to fit both portrait n landscape even though we specified it suppose to support only landscape or portrait mode during submission.
  • mikelowemikelowe Member Posts: 177
    @David_GryphonsRealm I emailed you. I would be glad to try answering your questions.
  • The_Gamesalad_GuruThe_Gamesalad_Guru Member Posts: 9,922
    edited January 2012
    It the same with Apple you have to have all scenes checked for left right horizontal or portrait or it will get rejected. What I did was use an iPhone version and I make the scene background black the kindle and zoom strech it out there is just a small band of black left and right in horizontal mode and I know the black is from my background because if I change the color the sides change from black to that color so the app does cover the whole screen. I'm submitting our first app to Amazon next week, I will report back how I make out. I tried an iPad version and it was too big for the Kindle.

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  • zoid66zoid66 Member, PRO Posts: 11
    edited February 2012
    Okay I have went through and changed all my scenes (a big 2) to "portrait".. Now running on a live Kindle Fire. If I keep the app in under Project Info set it Iphone Portrait It does not look to bad but I do have some black on the top and bottom of the app. I am still new hear so thanks in advance. How do I get this thing to stretch? When I changed it to Kindle Fire it was off the page.

    *** Sorry about dup post****
    I started a new thread because I kept getting error occured.
  • zoid66zoid66 Member, PRO Posts: 11
    Okay I have went through and changed all my scenes (a big 2) to "portrait".. Now running on a live Kindle Fire. If I keep the app in under Project Info set it Iphone Portrait It does not look to bad but I do have some black on the top and bottom of the app. I am still new hear so thanks in advance. How do I get this thing to stretch? When I changed it to Kindle Fire it was off the page.
  • zoid66zoid66 Member, PRO Posts: 11
    Okay I have went through and changed all my scenes (a big 2) to "portrait".. Now running on a live Kindle Fire. If I keep the app in under Project Info set it Iphone Portrait It does not look to bad but I do have some black on the top and bottom of the app. I am still new hear so thanks in advance. How do I get this thing to stretch? When I changed it to Kindle Fire it was off the page.
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