Bad reviews and dont get why.
I've had a few reviews, of customers stating the app doesnt work/load, and i really dont understand how, ive tested my application on 3 different devices, and tried it on new, fairly recent and old iOS versions, and it worked fine on ALL of them.
Yet somehow ive had 4 reviews from customers claiming it doesnt work, it sucks that apple doesnt give you an option to contact customers who post reviews, as i need to investigate the situation but without ANY information i dont see how i'm supposed to look into resolving the problem?
Obviously i can understand their anger, if i bought and downloaded an app that didnt work i'd be pissed, but to my knowledge it works fine on everything so im confused ya know?
Yet somehow ive had 4 reviews from customers claiming it doesnt work, it sucks that apple doesnt give you an option to contact customers who post reviews, as i need to investigate the situation but without ANY information i dont see how i'm supposed to look into resolving the problem?
Obviously i can understand their anger, if i bought and downloaded an app that didnt work i'd be pissed, but to my knowledge it works fine on everything so im confused ya know?
Comments
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. Is it armv6?
Maybe its bad reviews from customers using iPhone 3's because I think apple has dropped support for those,.... Try updating your app but make it armv7
Yours sincerely,
Jack
CAlvin