How Long Do Reviews Take After Your App Has Been Rejected?

osucowboy18

Hey guys,

So unfortunately the latest app I sent to Apple got rejected I fixed the issues they mentioned and resubmitted my app. I was just wondering how long it usually takes them to review apps they previously rejected. From what I understand, it takes them a longer, so I just wanted to see if any of you had a more specific time frame. Thanks.

- Alex
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steve86

If they rejected it because of a Metadata mistake like if you placed a screenshot that doesn't reflects the game play or if you put something in the description that is not in the game. It will only take 1-2 days after you make the appropriate changes.

If you actually have to submit a binary again. it will take the same 6-8 days it takes from when you submit a new app.

Hope that helps.

Cheers.

osucowboy18

Hey Steve,

Thanks for the response. Ya, I had to submit a whole new binary because I used the Game Center images in GameSalad's template. So, I made some custom ones and put those in instead. Hopefully they will review it quickly.

- Alex

DrGlickert

osucowboy18 said:
Hey Steve,

Thanks for the response. Ya, I had to submit a whole new binary because I used the Game Center images in GameSalad's template. So, I made some custom ones and put those in instead. Hopefully they will review it quickly.

- Alex

Dude, this happened to me. I updated my (crappy) game with pictures of GameCenter. I released a new update with images that I had created and it was approved literally in about 5 hours.

Not sure if that's typical or not though.

steve86

Yea same thing happened to me. That is why I know that info I updated my old games with gamecenter and used the images from the template and Apple didn't liked that.

Then I sent the new binary but forgot to make the changes in the screenshots of the game and got rejected again. it took 6 days for them to review my new binary and to notify me that I had to change my screenshots and about 24 hours to approve it after I changed the screenshots.

osucowboy18

Well I just sent Apple an Expedited Review Request, so we will see what happens. I am shooing for a launch on Thursday so hopefully they can make it happen. The only problem is I sent them an expedited review request for the version they rejected, so I don't know if they will do it again...here's hoping

- Alex

tenrdrmer

Actually what you need to do is reply to the reject email saying hey I just resubmitted and fixed the issue will you guys please re-review?

My first game got rejected and I resubmitted it within about 4 hours (with the fixes) of the reject and it was approved 4 hours later after replying to the email.

osucowboy18

Thanks for the tip Aaron, I will give it a try.

Edit: When I reread the email, it strictly says, "Do not reply to this email". To be clear, I am talking about the email from the iTunes Store that tells me to go the the Resolution Center to reply. Are you talking about a different email?

- Alex

tenrdrmer

Hmm Mybe they have changed how the emails go out. I sure thought I just replied directly to that email but I doubt I would have gotten a response if I wasn't supposed to. That was like 6 months ago so Things may have changed.

I just looked and I replied directly to the email I got. (pasted below) but it doesn't say anything about not replying.

Is this what your rejection email looked like.

Please include the line below in follow-up emails for this request.

Follow-up: ------------

Hello Aaron,

Thank you for submitting Galactic.Towers to the App Store.

We’ve completed the review of your app, however, we cannot post this version to the App Store because it does not achieve the core functionality described in your marketing materials or release notes, as required by the App Store Review Guidelines <https://developer.apple.com/appstore/resources/approval/guidelines.html>:

2.3 Apps that do not perform as advertised by the developer will be rejected

We have included the following details to help explain the issue and hope you’ll consider revising and resubmitting your application.

When the user taps PLAY or INSTRUCTIONS, a shooting effect occurs, but the user can never actually access the instructions or play the game. The app just make a shooting effect and remains on the main menu screen. A screenshot is attached for your reference. This review was conducted on iPhone 4 running iOS 4.2.1.

If you have any questions about this response, or would like to discuss it further, please feel free to reply to this email. If you would like to appeal this review, please submit a request to the App Review Board at <http://developer.apple.com/appstore/resources/approval/contact.html>.

We look forward to reviewing your revised app.

Best Regards,
iOS App Review Team

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osucowboy18

Ya I think they changed their system because I got pretty much the same email, only instead of it saying "Please feel free to reply to this email" it said "Do not reply to this email, if you wish to reply go to the Resolution Center". Which, unfortunately, the Resolution Center is closed after you resubmit your binary.

- Alex