iPad game plays fine once, after relaunch stuck at white screen.
izam
Member, PRO Posts: 503
Hi guys, need your feedback on this and hopefully a fix or a work-around.
I had a few emails from customers who complained that after launching my game for the iPad, it got stuck at the white screen. This happens when they exited the game and then relaunching again.
Their iOS version is 3.2.2 on the iPad.
I thought that it had to do with selecting the "minimum version to publish to" set the 3.2. But turns out this doesn't work. The problem persists.
I can only test it on version 4.2 and 4.3(beta GM) and both worked fine. But for reasons unknown to me version 3.2.2 can't work.
Does anyone face this problem?
If you have version 3.2.2 on your iPad, can you help me out? I'll give you a promo code to download my game and test it on your device.
This issue is quite urgent seeing that I've been receiving some flak on the feedback as well as emails.
I tried to give some workarounds for these customers such as doing a soft reset. But this seem to work only once, and then the second time they relaunch the game, it happens again. Stuck at the white screen.
I had a few emails from customers who complained that after launching my game for the iPad, it got stuck at the white screen. This happens when they exited the game and then relaunching again.
Their iOS version is 3.2.2 on the iPad.
I thought that it had to do with selecting the "minimum version to publish to" set the 3.2. But turns out this doesn't work. The problem persists.
I can only test it on version 4.2 and 4.3(beta GM) and both worked fine. But for reasons unknown to me version 3.2.2 can't work.
Does anyone face this problem?
If you have version 3.2.2 on your iPad, can you help me out? I'll give you a promo code to download my game and test it on your device.
This issue is quite urgent seeing that I've been receiving some flak on the feedback as well as emails.
I tried to give some workarounds for these customers such as doing a soft reset. But this seem to work only once, and then the second time they relaunch the game, it happens again. Stuck at the white screen.